Terms of Service
Review draft — October 4, 2026. Pending legal, retention and deployed-practice verification. This is not a newly effective agreement.
1. Operator, scope and eligibility
These draft terms cover Ellara provided by Ellara Health LLC. The app is available only to adults aged 18 or older. Enrollment requires an adult declaration and an explicit versioned terms acceptance. Your health-data consent is a separate choice; accepting terms does not itself authorize optional health, GPS, background-location or health-platform sharing.
2. Wellness information and estimates
Ellara provides wellness logs, charts and general nutrition and movement suggestions. Cycle/fertility predictions, nutrition values and calorie calculations are estimates and can be inaccurate. Do not use Ellara to diagnose or treat a condition, choose contraception, or obtain emergency care. Seek qualified professional advice for medical decisions. A wellness notice does not establish the regulatory classification of a feature.
3. Accounts and acceptable use
A real name is not required. Provide accurate information for the details you choose to enter, protect your credentials and contact Support about unauthorized access. Do not use the service illegally, access another person’s records, interfere with security, transmit malicious code or share content you lack permission to share. Consumer rights and exceptions permitted by applicable law remain available.
4. App licence and user content
Subject to the final applicable app-store licence and these terms, Ellara grants you a personal, limited, non-exclusive licence to use the app. You retain your rights in your entries and recipes. You grant only the rights reasonably needed to store, process and display your content to provide the features you request. Creating a public recipe link permits us to display that recipe to anyone with the link until it is revoked, removed or the source is deleted. This limited licence does not authorize unrelated advertising, sale of health data or unrestricted reuse of your content. Third-party and user content remains subject to its applicable rights.
5. Sharing, reports and deletion
Copies of files you shared, screenshots, and exported platform records can remain after account deletion. Report privacy, rights or safety concerns through Support. Account deletion coordinates active-record and device cleanup; separate backups, operational/support records, billing obligations and recipient copies follow the privacy policy and applicable requirements.
6. Subscriptions, cancellation and refunds
Premium features may be offered through Apple App Store or Google Play billing, with RevenueCat managing entitlements. Review the price, billing interval and renewal terms shown by the store before purchase. Manage cancellation in that store; deleting your Ellara account does not cancel your subscription. Refunds and mandatory consumer protections follow the applicable store rules and law.
7. Warranties, liability and consumer rights — review draft
To the extent applicable law allows, the service is provided as available without a guarantee of uninterrupted or error-free operation. Nothing in these terms excludes rights, warranties, liabilities or remedies that cannot lawfully be excluded. Proposed liability limits, any indemnity and their scope require counsel approval before these terms become the release agreement. No final monetary liability cap is asserted by this draft.
8. Suspension, termination and changes
We may restrict access when reasonably needed to address security, unlawful use or material violations, subject to applicable requirements. You can request account deletion through the app or Support. Significant changes require an appropriate notice and, where necessary, renewed express assent; continued use alone is not a substitute for consent to health-data processing.
9. Governing law and app-store agreement — pending final review
Counsel must approve the governing-law/jurisdiction provision, including any Florida choice and mandatory consumer exceptions. Product/counsel must confirm use of Apple’s standard licence or a reviewed custom EULA and the Google Play agreement before release. This draft does not replace the published terms version already accepted by existing users.
Ellara Health LLC — [email protected]. Support · Data deletion · Privacy Policy